Privacy Policy & Terms
Introduction
Welcome to MySite. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services. Please read it carefully.
Data We Collect
- Contact details (name, email, phone) you provide when contacting us or making a booking.
- Communication content you send us (messages, inquiries).
- Usage data (pages visited, clicks, IP address, device/browser information) collected via logs and analytics.
- Cookies and similar technologies for session and preference management.
- Optional profile details (images, descriptions, ratings) you publish or that are provided by providers.
How We Use Your Data
We use your information to:
- Respond to your inquiries and fulfil booking requests.
- Improve and personalise the site, features, and recommendations.
- Provide customer support and communicate important notices.
- Detect, prevent, and investigate fraud or other prohibited activities.
Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases: your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests (for example improving services, security, and fraud prevention).
Cookies & Tracking
We use cookies and similar tools to personalize content, remember preferences, and analyze traffic. You can control cookie preferences using your browser settings. For analytics we use aggregated and pseudonymised data when possible.
Sharing & Third Parties
We do not sell your personal data. We may share data with:
- Service providers who operate services on our behalf (hosting, analytics, email delivery).
- Payment processors or partners when a booking or transaction requires it.
- Authorities when required by law or to protect our rights.
Profile & Provider Data
Profiles and listings that appear on the site may include images, descriptions, rates, availability, and reviews submitted by users. Providers are responsible for the accuracy of their own listings. We may retain and display content that providers upload to the public site.
Data Retention
We retain personal data only for as long as necessary for the purposes described, or as required by law. We securely delete or anonymize data when it is no longer needed.
Your Rights (EEA & UK)
Where applicable, you have the right to:
- Access the personal data we hold about you.
- Request correction or completion of inaccurate data.
- Request deletion of your personal data (subject to legal exceptions).
- Object to or restrict processing in certain circumstances.
- Request portability of your data in a commonly used format.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at privacy@mysite.example.
Age Verification & Sensitive Content
Our site includes content that may be for adults only. You must be at least 18 years old (or the legal age in your country) to use certain features. We implement age verification controls where required; however, you must not provide us with personal data of someone under the legal age. We do not knowingly collect personal information from children.
Security
We use administrative, technical, and physical safeguards to protect your information. For example, we use HTTPS for encrypted in-transit communication, access controls, and secure hosting. However, no system can be absolutely secure; report any suspected breach to us immediately.
Encrypted Communication
When you contact providers using third-party messaging apps (for example WhatsApp), those communications may be end-to-end encrypted by the provider (the third-party) — we do not control external encryption services. For sensitive exchanges, prefer secure channels and never share unnecessary personal identifiers.
Changes to this Policy
We may update this policy periodically. We will post the revised policy with a new effective date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact & Data Controller
MySite is the data controller for the information collected on this site. If you have questions about this policy or want to exercise your rights, contact:
Email: privacy@mysite.example
Address: 123 Luxe Street, Panaji, Goa
Additional Terms
Use of the service is subject to our general Terms of Service. Users must comply with local laws and act responsibly. Providers are expected to operate professionally, transparently, and in compliance with applicable laws.
If you have questions or concerns about privacy or data processing, please contact us at privacy@mysite.example.